7e778 Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 7e778 collects, stores, and protects your information.
7e778 ("we", "us", or "platform") is an online casino and sports betting platform in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, store, and protect the personal information of users through our website 7e778.cam.
By using our services, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services. For any questions, contact our support team.
What Information We Collect
We collect only the information necessary to provide our services, manage accounts, and meet applicable legal obligations in Bangladesh. The types of information are described below:
Identity Information
Information you provide when registering an account:
- Full name
- Date of birth (for age verification)
- National ID / Passport number
- Email address
- Mobile number
Financial Information
Information required to process transactions:
- bKash / Nagad / Rocket number
- Bank account details
- Deposit and withdrawal history
- Transaction amount and time
Technical Information
Information collected automatically from your device and connection:
- IP address and device type
- Browser information and operating system
- Cookies and session data
- Page visit time and duration
Gaming Activity Information
Information collected to improve your gaming experience:
- Play history and preferences
- Bet amounts and results
- Bonus usage history
- Active time on the platform
How We Use Your Information
7e778 uses your information only for the purposes listed below. We never sell your information to third parties without permission under any circumstances.
Service Delivery
Your information is used to create and manage accounts, process transactions, provide bonuses, and ensure gaming services.
Security and Verification
Information is used to prevent fraud and money laundering, verify identity, and ensure account security.
Customer Support
Information is used to resolve your issues, provide account-related information, and support 24/7 live chat assistance.
Improvement and Analysis
Information is used to improve our platform's performance, develop new features, and review user experience.
Communication and Notifications
Information is used to send important updates, promotional offers, and account-related notifications.
Legal Obligations
Information is retained to meet applicable legal and regulatory obligations and in connection with legal claims.
Sharing Information with Third Parties
7e778 never sells or rents your personal information. However, information may be shared in the limited circumstances below:
Service Provider Partners
Only the necessary information is shared with selected partners for payment processing (bKash, Nagad, Rocket, bank), fraud detection, and managing technical infrastructure. These partners operate under strict confidentiality agreements and may not use the information for any other purpose.
Legal Authorities
Information may be provided to legal authorities where required under a court order, government investigation, or applicable law. In such cases we always follow due legal process.
Business Changes
If 7e778 goes through a business change such as a merger, acquisition, or sale of assets, your information may be transferred. In such cases we will notify you in advance.
Cookies and Tracking Technologies
7e778 uses cookies to improve our website's performance and personalize your user experience.
Essential Cookies
These cookies are essential for maintaining your login session, ensuring security, and operating core platform functionality. Disabling them will prevent the platform from working properly.
Functionality Cookies
These cookies are used to remember your preferences such as language selection and game settings. They make your experience easier and more personalized.
Analytics Cookies
Anonymous statistics are collected to understand site usage patterns and improve service quality. No personally identifiable information is included.
Cookie Controls
You can disable non-essential cookies at any time through your browser settings. However, this may limit the functionality of some services.
Data Retention and Security
Protecting your information is our highest priority. We keep your information secure by following industry best practices.
Security Measures
We use the following technologies to protect your information:
- SSL/TLS encryption — on all data transfers
- Encrypted database storage
- Two-factor authentication (2FA) support
- Regular security audits and testing
- Restricted access controls
Data Retention Period
We retain information based on necessity:
- Active account data — for the duration of service
- Financial transaction records — for the period required by law
- Closed account data — as required by applicable legal obligations
- Analytics data — in anonymized form for the long term
In the Event of a Data Breach
If a data security breach occurs for any reason and affects your rights, we will notify you within the timeframe required by applicable law. We will take immediate action and make every effort to minimize harm.
Your Rights
As a user of 7e778, you have the following rights over your personal information:
- Right of Access: You have the right to know what information we hold about you. Upon request through live chat, we will provide you with a copy of your information.
- Right of Rectification: If any of your information is incorrect or incomplete, you can request that it be corrected. Providing accurate information is also important for the security of your account.
- Right to Erasure: In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: You can request that the processing of your information be limited for specific purposes, especially regarding marketing communications.
- Right to Data Portability: You can request to receive the information we hold about you in a common format.
- Right to Object: You can object to the processing of your information for specific purposes, including direct marketing.
To exercise any of the above rights, contact our support team. We will respond to your request within a reasonable time.
Age Restrictions and Protection of Minors
7e778 is for users aged 21 and above only. We do not knowingly collect information from any minor. We take the necessary steps to verify age at the time of registration.
If we become aware that information from a minor has been collected, we will immediately close that account and delete the relevant information.
21+ For adults only — play responsibly
Changes to the Privacy Policy
7e778 may update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:
Email Notification
A notification of the update will be sent to your registered email address.
Site Notification
A clear notification will be displayed when you log in to the platform.
Date Update
The "Last Updated" date at the top of this page will change.
If you continue to use our platform after a Policy update, you will be considered to have agreed to the revised Policy. If you disagree with the changes, you have the right to stop using the service and request to close your account.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. Our Bangladeshi support team is always ready to help you in your language.
Email: [email protected]
Live Chat: 24/7 support available in Bengali
Response Time: Instant on live chat; within business days by email
Language: Support in Bengali and English
For more details, see our Terms and Conditions and Responsible Gaming pages.